Faq

We deliver all over the world. If an order is placed, a delivery address of your choice can be entered.

At the end of the order, you will receive a confirmation email with which you can follow the delivery online.

If you are not present at the time of delivery, the courier will leave a message in your mailbox with all the instructions to receive your package.

Below you will find the rates for the packaging and shipping of your order:

This includes insurance.

* zone 3: Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Monaco, Northern Ireland, Austria, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Czech Republic, Vatican City*.

* zone 4: Albania, Andorra, Azores, Belarus, Bosnia and Herzegovina, Canary Islands, Ceuta, Faeroe Islands*, Gibraltar, Guernsey, Iceland, Jersey, Croatia, Liechtenstein, Macedonia, Madeira (island), Man (island), Melilla, Mexico, Moldova, Montenegro, Norway, Serbia, Svalbard, Jan Mayen, Turkey, Switzerland, Ukraine and Montenegro.

* zone 5: Brazil, China, Philippines, Hong Kong, India, Indonesia, Japan, Malaysia, East Timor, Russia, Singapore, Taiwan, Thailand, South Africa, South Korea.

* zone 6: Algeria, Argentina, Armenia, Australia, Azerbaijan, Bahrain, Belize, Bolivia, British Indian Ocean region, British Guyana, Brunei, Chile, Colombia, Costa Rica, Ecuador, Egypt, El Salvador, French Guyana, Georgia, Guatemala, Honduras, Iran, Israel, Yemen, Jordan, Kazakhstan, Kyrgyzstan, Kuwait, Lebanon, Macao, Morocco, Nicaragua, New Zealand, Nigeria, Uzbekistan, Oman, Pakistan, Panama, Paraguay, Peru, Qatar, Saudi Arabia, Suriname, Tajikistan, Tunisia, Turkmenistan, Uruguay, Venezuela, United Arab Emirates.

* zone 7: Afghanistan, Angola, Anguilla, Antarctica, Antigua and Barbuda, Aruba, Ascension, Bahamas, Bangladesh, Barbados, Benin, Bermuda, Bhutan, Bonaire, Botswana, Bouvet (island), Burkina Faso, Burundi, Cambodia, Canada, Cayman Islands, Central African Republic, Christian Island, Cocos Islands, Comoros (islands), Congo (ex-Zaire), Congo-Brazzaville, Cook Islands, Cuba, Djibouti, Dominica (island), Dominican Republic, Group of Islands near the United States, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Fiji (islands), French Polynesia*, French Southern and Antarctic Territories, Gabon, Gambia, Ghana, Grenada (island), Greenland*, Guadeloupe, Guam, Guinea, Guinea-Bissau, Haiti, Heart and McDonald Islands, Iraq, Ivory Coast, Jamaica, Cape Verde, Cameroon, Kenya, Kiribati, Laos, Lesotho, Liberia, Libya, Virgin Islands (American Isles), Virgin Islands (British Isles), Madagascar, Malawi, Maldives, Mali, Marianas, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte*, Micronesia, Mongolia, Montserrat (island), Mozambique, Myanmar (Burma/Myanmar), Namibia, Nauru, Netherlands Antilles, Nepal, New Caledonia*, Niger, Niue (island), North Korea, Norfolk, Occidental Sahara, Uganda, Palau, Papua New Guinea, Pitcairn, Porto Rico, Réunion, Rwanda, Saint John, Saint Kitts and Nevis, Saint Luca, Saint Pierre and Miquelon, Saint Vincent and the Grenadines (islands), Solomon Islands, Samoa (USA), Sao Tome and Principe (islands), Senegal, Seychelles, Sierra Leone, Sudan, Somalia, Sri Lanka, Saint Bartholomew (island), Swaziland, Syria, Saint Helena, Saint Martin (island), Saint Thomas (island), Ste-Croix, Tanzania, Togo, Tokelau Islands, Tonga, Tortola, Trinidad and Tobago, Chad, Turks and Caisos Islands, Tuvalu, Vanuatu (New Hebrides), United States of America, Vietnam, Wallis and Futuna*, Western Samoa, Zambia, Zimbabwe, South Georgia and the South Sandwich Islands.