Privacy Policy

1.Controller

Quicke Vital NV
Zuidzandstraat 21/23, 8000 Bruges

VAT BE 0475.902.190

Quicke Vital NV processes your personal data, i.e. data that can lead to the identification of your person, in the context of his/her activities. Through our privacy policy we let you know what data we process when you use our website/webshop or when you have an agreement as a customer or supplier with Quicke Vital NV.

Your personal data is protected and processed in accordance with The General Data Protection Regulation (GDPR), in Dutch General Data Protection Regulation (AVG) No. 2016/679 of the European Parliament, which came into force on May 24, 2016 and applies no later than May 25, 2018.

This privacy policy applies to the website https://quicke.be.

Quicke Vital NV is not responsible for the privacy policy of other sites and sources.

2. What personal data is collected and stored?

The following personal data are processed:

General personal information such as: name, first name, e-mail address, telephone number, address details, other data that you have provided to Quicke Vital NV in the context of an agreement (date of birth, gender, bank account number, company name, VAT number. ..)
Information to enable a purchase, reservation or quote request and thus process it for the correct execution of our agreement and the associated services (transactions and payment information, shipping information, reservation date, etc.)
Information that we may receive in the context of satisfaction surveys, complaints or other communications that you have addressed to us
Information entrusted with the prior consent of the customer to announce, propose or explain realizations, projects or other elements

Data resulting from one or more visits to our website is stored in Google Analytics, but always anonymously. This data can never be traced back to one person or organization.

3. Why are these personal data processed and what is the basis for processing?

All personal data collected and processed by Quicke Vital NV are necessary

for the execution of our agreements in order to comply with legal obligations,
to inform you and for additional communication and thus answer your questions via our website or by telephone
to be able to reach you in writing or by telephone for follow-up, if necessary
for marketing purposes such as sending out newsletters or participating in competitions, always with prior consent and for which you can withdraw your consent at any time
for the general management of your account on our website
for processing your payments

The following processing takes place in order to comply with legal obligations:

for accounting processing
to guarantee your rights as a consumer
against combating fraud or for communication to authorities or bodies determined by law

For the processing of personal data, we rely on your consent and/or on the necessity of the processing to provide our services to you, or on a legal obligation or for the sake of a legitimate interest.

4. How is the data collected?

The personal data is collected on the basis of voluntary completion and communication by the customer himself. This happens

Via personal contact using address details, telephone details or e-mail from Quicke Vital NV,
via the forms and the input fields provided on the website, such as: contact form, reservation form, quote request form, order form, profile or account with login, shopping cart.

The collection of this data is necessary for the performance of the services of Quicke Vital NV.

5. Access, duration and retention of the data collected

Your personal data will be retained for as long as is strictly necessary to achieve the purposes for which your data was collected, in line with the legal, regulatory and internal requirements in this regard.

Your data will only be processed for and by Quicke Vital NV. This information will not be disclosed to third parties, except for the performance of services or delivery of products necessary or with prior permission.

For the technical processing of your data and the associated support, for example with electronic CRM software, processing by transport company

6. Security of your data?

Your personal data will always be treated confidentially. We take additional organizational measures to guarantee the security of your personal data as much as possible.

The data collected by Quicke Vital NV via the website is secured using the following measures:

security via https:// (websites equipped with an SSL certificate),
security via unique login with e-mail address and password of the CMS system, software program, accounting package,...
anti-virus protection on the electronic devices used

Additional measures that are also possible include extra security through 2-step verification or via an authenticator app.

7. Your rights regarding the processing of personal data:

Right to inspect, correct or supplement your personal data: you can always request access to and information about whether or not your personal data is being processed. You will be given access to the data upon simple written request.

Right to be forgotten: You reserve the right to have part or all of your personal data deleted.

Right to data portability: In certain circumstances you may have the right to obtain or transfer your personal data to another controller.

You can object to the use of your personal data for direct marketing purposes at any time.

You also have the right to request withdrawal of your consent or object to the processing of your personal data.

To exercise your right, you must write to info@quicke.be in writing, with proof of identity.

If you believe that Quicke Vital NV has not acted in accordance with data protection legislation, you can submit a complaint to the Commission for the Protection of Privacy via communication@apd-gba.be

8. Contact

For questions or if you wish to invoke your rights regarding data protection, you can contact Quicke Vital NV directly at info@quicke. be or by correspondence to Quicke Vital NV, Zuidzandstraat 21/23, 8000 Bruges.

To exercise your rights, you must provide proof of your identity, which can be done by providing a copy of your identity card or passport for verification.

Disclaimer

Quicke Vital NV reserves the right to change this Privacy Policy, within the limitations of the applicable regulations on privacy and data protection. Implementing the change on the website is sufficient for this.